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As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Yes, shipping is free on every order, no minimums. You’ll receive a tracking link by email as soon as your parcel ships.
Most orders dispatch in1–2 business days. Typical delivery windows:
United Kingdom:• Transit time: 6 to 9 business days (Monday to Friday).
• Estimated delivery time: 7 to 11 business days.United States:• Transit time: 5 to 11 business days (Monday to Friday).
• Estimated delivery time: 6 to 13 business days.Australia:• Transit time: 5 to 9 business days (Monday to Friday).
• Estimated delivery time: 6 to 11 business days.Canada:• Transit time: 6 to 13 business days (Monday to Friday).
• Estimated delivery time: 7 to 15 business days.Europe:• Transit time: 5 to 9 business days (Monday to Friday).
• Estimated delivery time: 6 to 11 business days.
As soon as we ship, we email your tracking link. Didn’t get it? Check spam or contact us at contact@cymbru.com
If your order hasn’t shipped, we’ll update it, email Contact@cymbru.com ASAP with your order number and the correct address.
Try it at home, risk-free. If it’s not a match, return within 30 days of delivery for a full refund, no questions asked.
Want to swap for a different size, color, or product? No problem! Reach out to us, and we’ll help you exchange your item quickly and easily.
Email Contact@Cymbru.com with your order number. We’ll send a return label (where available) or instructions. Exchanges are processed as soon as your return is in transit.
Refunds go to your original payment method within 7 business days after we receive and inspect your return.
On rare occasions, delivery might take a little longer than the usual shipping time mentioned above. Most delays are due to courier processes, which are unfortunately out of our control.
But don’t worry we’ll make sure your parcel gets to you! If your order happens to get lost along the way, we’ve got you covered. We’ll happily send you a replacement free of charge or offer a full refund whichever you prefer. Just reach out to us here and we’ll sort it out.